* {
    padding: 0;
    margin: 0;
}
.floatRight {
    float: right;
}
.clear {
    clear: both;
}
.visitorBody {
    background-color: #4c4c4c;
}
.h1,
.h2,
.h3,
.h4,
.h5,
.h6,
h1,
h2,
h3,
h4,
h5,
h6 {
    font-family: inherit;
    font-weight: 500;
    line-height: 1.2;
    color: inherit;
}
.el-menu.el-menu--horizontal {
    border-bottom: none;
    padding-bottom: 4px;
}
.el-menu--horizontal > .el-menu-item.is-active {
    border-bottom: 3px solid #409eff;
}
#app {
    width: 100%;
    height: 100%;
}
.chatBg .el-tabs__header {
    margin: 0;
}

.visitorFaceBtn {
    float: left;
    margin-left: 5px;
}

.visitorFaceBox {
    position: absolute;
    bottom: 85px;
}
.visitorIconBtns {
    margin-right: 8px;
    transform: scale(0.8);
}
.visitorIconBtns:hover {
    color: #484848;
}

.kefuFaceBox {
    position: absolute;
    bottom: 0px;
    z-index: 999;
}

.faceBox {
    width: 100%;
    background: #fff;
    z-index: 99999999;
    padding: 2px;
}
.faceBoxList {
    list-style: none;
    padding: 0;
    margin: 0;
}
.faceBoxList li {
    cursor: pointer;
    float: left;
    border: 1px solid #e8e8e8;
    width: 28px;
    overflow: hidden;
    margin: -1px 0 0 -1px;
    padding: 4px 2px;
    text-align: center;
}

@-webkit-keyframes bounce-up {
    25% {
        -webkit-transform: translateY(10px);
    }
    50%,
    100% {
        -webkit-transform: translateY(0);
    }
    75% {
        -webkit-transform: translateY(-10px);
    }
}

@keyframes bounce-up {
    25% {
        transform: translateY(10px);
    }
    50%,
    100% {
        transform: translateY(0);
    }
    75% {
        transform: translateY(-10px);
    }
}
.animate-bounce-up {
    -webkit-animation: bounce-up 1.4s linear infinite;
    animation: bounce-up 1.4s linear infinite;
}
.mainLogo {
    font-size: 20px;
    font-weight: bold;
    color: #fff;
}
.mainVersion {
    margin-left: 5px;
    font-size: 12px;
}

.el-container {
    height: 100%;
}
.el-aside {
    height: 100%;
    background: #fff;
}
.textDark {
    color: #343a40;
}
.bgInfo {
    background-color: #17a2b8;
}
.bgSuccess {
    background-color: #28a745;
}
.bgDanger {
    background-color: #dc3545;
}
.bgInfo {
    background-color: #17a2b8;
}
.smallBox {
    border-radius: 0.25rem;
    box-shadow: 0 0 1px rgba(0, 0, 0, 0.125), 0 1px 3px rgba(0, 0, 0, 0.2);
    display: block;
    margin-bottom: 20px;
    position: relative;
    padding: 10px;
    color: #fff;
}
.settingMain h2 {
    margin-bottom: 20px;
}
.settingMain h3 {
    font-size: 24px;
    margin-bottom: 10px;
}
.bigPic {
    background: #ccc;
    width: 100%;
    height: 100%;
    position: fixed;
    top: 0;
    left: 0;
    z-index: 999;
    display: none;
    text-align: center;
}
/*客服聊天主板*/
.chatBg {
    background: #fff;
    border: solid 1px #e6e6e6;
    overflow: hidden;
}
.chatLeft {
    height: 100%;
    overflow: auto;
}
.chatLeft .el-tabs__nav,
.chatRight .el-tabs__nav {
    margin-left: 20px;
}
.chatRight {
    height: 100%;
    background: #fff;
    overflow-x: hidden;
}
.onlineUsers {
    padding: 10px 4px;
    height: 40px;
    font-size: 14px;
    border-bottom: solid 1px #f1f1f1;
    border-left: 4px solid #fff;
    display: flex;
    cursor: pointer;
}
.onlineUsers a {
    color: #333;
}
.onlineUsers:hover,
.onlineUsers.cur {
    background-color: rgb(238 247 255);
    border-left: 4px solid #4299e2;
}
.imgGray {
    -webkit-filter: grayscale(100%);
    -ms-filter: grayscale(100%);
    filter: grayscale(100%);
    filter: gray;
    color: #888;
}
.hasLastMsg {
    line-height: normal;
}
.lastNewMsg {
    font-size: 12px;
    color: #7f7f7f;
    margin-top: 4px;
    overflow: hidden;
    height: 16px;
}
.msgBox {
    padding: 0 5px;
}
/*客服页*/
.chatKfPageApp {
    max-width: 800px;
    margin: 0 auto;
}
.chatCenter {
    background: #fff;
    max-width: 840px;
    margin: 0 auto;
    box-shadow: 2px 2px 6px rgba(0, 0, 0, 0.3);
    border-top: none;
    overflow: hidden;
}
.chatContext {
    width: 100%;
    text-align: left;
    position: relative;
    background: rgb(245, 245, 245);
}
.chatBox {
    /*overflow-y: auto;*/
    overflow-x: hidden;
    background: rgb(245, 245, 245);
    /*margin-bottom: 80px;*/
}
.chatVisitorPage {
    height: calc(100% - 86px);
    overflow-y: auto;
}
.chatVisitorPage .chatBox {
    padding: 5px 4px;
}
.chatBox .el-col {
    margin: 10px 0;
}
.chatUser {
    font-size: 12px;
    white-space: nowrap;
    color: #999;
    text-align: left;
    margin: -5px 0px 3px 0px;
}
.chatMainPage {
    margin-top: 1px;
}
.chatContent {
    background-color: rgb(255, 255, 255);
    color: #000;
    border: 1px solid rgb(237, 237, 237);
    min-height: 20px;
    padding: 8px 15px;
    word-break: break-all;
    position: relative;
    border-radius: 5px;
    display: inline-block;
    line-height: 21px;
    font-size: 14px;
}
.chatContent2 {
    border-radius: 8px 8px 8px 0px;
    padding: 10px 15px;
}
.chatBoxMe {
    margin-top: 10px;
}
.chatBoxMe .chatContent2 {
    border-radius: 8px 8px 0px 8px;
    background-color: #cde0ff;
    color: #000;
}
a {
    color: #07a9fe;
    text-decoration: none;
}

.chatBoxMe .chatContent {
    float: right;
}
.chatBoxMe .chatContent:after {
    border-left-color: rgba(152, 225, 101, 1);
    border-right: none;
    left: auto;
    right: -5px;
}
.chatBoxMe .chatContent:before {
    border-left-color: rgb(152, 225, 101);
    border-right: none;
    right: -5px;
    left: auto;
}
.chatBoxMe .el-col-3 {
    float: right;
    text-align: right;
}
.chatBoxMe .chatUser {
    text-align: right;
}
.btnArea {
    width: 10%;
    float: right;
}

.chatTitle {
    height: 30px;
    line-height: 30px;
    color: #1989fa;
}
.chatBoxSend {
    position: relative;
    padding-top: 5px;
    background: #fff;
    width: 100%;
    height: 80px;
    z-index: 99;
    border-top: 1px solid #e4e4e4;
}
.chatBoxSendBtn {
    float: right;
    margin: 12px 4px 0 0;
}
.footContact {
    text-align: center;
    position: absolute;
    bottom: 2px;
    left: 0;
    right: 0;
}
.footContact a {
    font-size: 12px;
    color: #999;
    text-decoration: none;
}
.chatTime {
    text-align: center;
    color: #bbb;
    margin: 12px 0;
    font-size: 12px;
}
.chatTime span {
    display: inline-block;
    padding: 2px 5px;
    background: rgb(218, 218, 218);
    color: #fff;
}
.chatTimeHide {
    display: none;
}
.visitorInfo .el-menu-item {
    font-size: 12px;
}
.chatRightTitle {
    color: #303133;
    height: 40px;
    line-height: 40px;
    padding: 0 10px;
    font-size: 14px;
    border-bottom: 1px solid #e4e7ed;
}
.chatRightTitle a {
    float: right;
    text-decoration: none;
    color: #519eff;
}
.replyBox {
    font-size: 12px;
    min-height: 300px;
    background: #fff;
}
.replyItem:hover {
    background-color: #f0f9eb;
    color: #67c23a;
}
.replyContent {
    padding: 0 10px;
}
.replySearch {
    margin: 5px 7px;
    width: 96% !important;
}
.iconBtnsBox {
    display: flex;
    align-items: center;
    color: #7e7e7e;
    height: 35px;
    padding: 0 10px;
}
.iconBtnsBox .iconBtn {
    margin-right: 10px;
    cursor: pointer;
}
.kefuMainBg {
    background: #f5f5f5;
    border-right: solid 1px #e6e6e6;
    boder-top: none;
}
.kefuFuncBtns {
    background: #fff;
    margin: 2px 0px;
    color: #7f7f7f;
    border-bottom: 1px solid #e6e6e6;
    font-size: 12px;
    padding: 5px 0px;
}

.kefuFuncBox {
    position: absolute;
    height: 220px;
    bottom: 0px;
    width: 100%;
    background: #fff;
    border-top: 1px solid #e5e5e5;
    overflow-y: auto;
}
.kefuFuncBox .faceBox {
    position: absolute;
    bottom: 100px;
}
.kefuFolderBtn {
    vertical-align: middle;
}
.visitorReply {
    font-size: 14px;
    line-height: 24px;
}
.visitorReplyTitle {
}
.visitorReplyContent {
    color: #007aff;
    cursor: pointer;
}
.kefuSendBtn {
    position: absolute;
    right: 10px;
    bottom: 10px;
    z-index: 2;
}
.clear {
    clear: both;
}

.chatEntTitle {
    display: none;
    width: 100%;
    z-index: 9;
    margin: 0 auto;
    height: 56px;
    overflow: hidden;
    font-size: 16px;
    color: #fff;
    overflow: hidden;
    background-color: rgb(11 113 236);
    background-image: url(../images/visitor_title_bg.png);
    background-size: auto 72px;
    background-position: center 0;
    align-items: center;
}
.chatEntTitle span {
    margin-right: 10px;
}
.chatEntTitle .el-badge__content.is-fixed.is-dot {
    right: 17px;
    bottom: -5px;
    top: unset;
}
.chatEntBox {
    height: 100%;
    position: relative;
}
.chatArticle {
    display: none;
}
.visitorIconBox {
    display: flex;
    align-items: center;
    color: #9c9c9c;
}
.visitorIconBox .iconBtn {
    margin-right: 10px;
    cursor: pointer;
}
.productCard {
    cursor: pointer;
    padding: 5px;
    border-radius: 2px;
    width: auto;
    max-width: 730px;
    display: flex;
    border-radius: 5px;
}
.productCard img {
    width: 100px;
    height: 100px;
    margin-right: 15px;
}
.productCard .productCardPrice {
    color: #ff7736;
    font-weight: bold;
    font-size: 16px;
    margin-top: 10px;
}
.productCard .productCardTitle {
    color: #333;
}
@media screen and (min-width: 900px) {
    .chatCenter {
        max-height: 650px;
        box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
        border-radius: 8px;
    }
    .chatVisitorPage {
        height: calc(100% - 156px);
        max-height: 508px;
    }
    .chatEntTitle {
        display: flex;
    }
    .chatEntTitleLogo {
        margin-left: 15px;
    }
    .visitorBody {
        display: flex;
        -ms-flex-pack: center;
        justify-content: center;
        -ms-flex-align: center;
        align-items: center;
    }
    .chatEntBox {
        width: calc(100% - 265px);
        float: left;
        border-right: 1px solid #e6e6e6;
    }
    .chatArticle {
        display: block;
        width: 260px;
        float: right;
        overflow-y: auto;
    }
    .hotQuestionTitle {
        padding: 10px 10px 10px 10px;
        border-bottom: 1px solid rgba(0, 0, 0, 0.09);
        font-size: 16px;
        display: flex;
    }
    .hotQuestionTitle .fire {
        width: 20px;
        margin-right: 10px;
        color: rgb(250, 84, 28);
    }
}
.visitorEditorArea {
}
.visitorEditorArea textarea {
    padding: 7px 0 7px 8px;
    font-size: 16px;
    line-height: 21px;
    border: none;
}
.visitorEditorBtn {
    position: absolute;
    right: 10px;
    bottom: 2px;
}
.mainLeftMenu {
    width: 70px;
    float: left;
    height: 100%;
    text-align: center;
    background-color: #0a2f5a;
    position: relative;
}
.menuLeftItem {
    height: 55px;
    text-align: center;
    color: #fff;
    cursor: pointer;
    padding-top: 12px;
    width: 100%;
}
.menuLeftItem i,
.menuLeftItem .el-badge {
    display: block;
    margin-bottom: 2px;
    font-size: 20px;
}
.menuLeftItem span {
    font-size: 12px;
}
.menuLeftItemLogout {
    position: absolute;
    bottom: 0px;
}
.mainRight {
    width: calc(100% - 70px);
    height: 100%;
    float: left;
}
.mainIframe {
    width: 100%;
    height: 100%;
}
.menuLeftItem:active,
.menuLeftItem.active {
    background: #2b5a96;
}
.chatNotice {
    text-align: center;
    margin: 12px 0px;
}
.chatNoticeContent {
    display: inline-block;
    word-break: break-all;
    color: rgba(0, 0, 0, 0.45);
    margin: 0 24px;
    max-width: calc(100% - 48px);
    background-color: #fff;
    border-radius: 16px;
    font-size: 12px;
    padding: 4px 16px;
}
.chatRow {
    display: flex;
}
.chatRowAvator {
    margin-right: 10px;
    flex-shrink: 0;
}
.chatBoxMe .chatRow {
    float: right;
}
.chatBoxMe .chatRowAvator {
    margin-left: 10px;
}
.allNotice {
    font-size: 12px;
    margin: 10px 0px;
    line-height: 23px;
    color: #666;
}
.chatArea .el-textarea__inner {
    border: none;
}
.tongji {
    display: flex;
}
.tongji .tongjiItem {
    background: #fff;
    margin: 10px;
    border-radius: 5px;
    width: 100%;
}
.tongji .tongjiHeader {
    font-size: 14px;
    font-weight: bold;
    padding: 10px 15px;
    border-bottom: 1px solid #e8eaec;
    color: #17233d;
}
.tongji .tongjiBody {
    font-size: 30px;
    margin: 0px 10px;
    padding: 10px 0px;
    border-bottom: 1px solid #e8eaec;
    color: #515a6e;
}
.tongji .tongjiFooter {
    font-size: 14px;
    margin: 10px 10px;
    color: #515a6e;
}
.tongji .tongjiFooter span {
    color: red;
    padding: 0 3px;
}
/* 定义滚动条的宽度、高度和背景色 */
::-webkit-scrollbar {
    width: 8px;
    height: 10px;
    background-color: #f5f5f5;
}

/* 定义滚动条滑块的样式 */
::-webkit-scrollbar-thumb {
    background-color: #c5c5c5;
}

/* 定义滚动条滑块在 hover 状态下的样式 */
::-webkit-scrollbar-thumb:hover {
    background-color: #999;
}